Privacy policy

Last updated: October 2026

1. Data controller

Personal data collected on the unuage website is processed by COPIWIN ECOM LTD, 61 Bridge Street, Kington, HR5 3DJ, United Kingdom, registered under number 17126771. Contact: contact@unuage.com.

2. Data collected

Identification and contact data: last name, first name, postal address, email, phone number;
Order data: products purchased, amount, history, exchanges with customer service;
Payment data: processed directly by our secure payment providers (we do not have access to your full card numbers);
Browsing data: IP address, device, pages viewed, via cookies and similar technologies.

3. Purposes and legal bases

Processing and delivering your orders, managing customer service, returns and the 100-night trial (performance of the contract);
Complying with our accounting and tax obligations (legal obligation);
Preventing fraud and securing the site (legitimate interest);
Sending you our newsletter and offers, if you have consented (consent, which can be withdrawn at any time);
Measuring audience and showing personalised advertising, if you have accepted it via the cookie banner (consent).

4. Recipients

Your data is intended for our teams and our service providers, strictly within the scope of their tasks: Shopify (store hosting), payment providers, carriers and logistics providers, emailing tools and, if you accept, advertising and audience measurement platforms (for example Meta, Google, TikTok). We do not sell your data.

5. Transfers outside the European Union

Some service providers, as well as our company, are located outside the European Union (in particular in the United Kingdom and the United States). These transfers are governed by adequacy decisions or by the European Commission's standard contractual clauses.

6. Retention periods

Customer data: duration of the business relationship, then 3 years for marketing purposes;
Accounting records: 10 years;
Cookies: 13 months maximum;
Prospects (newsletter): 3 years from the last contact.

7. Your rights

You have the right to access, rectify, erase, restrict, object to and port your data, as well as the right to give instructions regarding what happens to your data after your death and to withdraw your consent at any time. To exercise these rights, write to contact@unuage.com. You may also lodge a complaint with the CNIL (www.cnil.fr) or with the data protection authority of your country.

8. Cookies

When you visit, cookies may be placed on your device:

Necessary cookies: cart, payment, security, remembering your choices (no consent required);
Audience measurement cookies: traffic statistics (subject to your consent);
Advertising cookies: personalisation and measurement of our ads (subject to your consent).

You can accept, refuse or customise cookies via the banner shown on your first visit, and change your choices at any time. You can also set your browser to block cookies.

9. Security

We implement appropriate technical and organisational measures to protect your data (encrypted HTTPS connection, restricted access, certified service providers).